Privacy Policy / 隐私政策

1. Introduction

WearTech Advanced Materials Co., Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or do business with us.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, company name, job title
• Email address, phone number, fax number
• Shipping and billing address
• Order history and purchase information

2.2 Technical Information

• IP address, browser type, device information
• Website usage data (pages visited, time spent)
• Cookies and similar tracking technologies

2.3 Communication Information

• Emails, inquiries, and support requests you send to us
• Feedback and survey responses

3. How We Use Your Information

We use your information for:

3.1 Processing and fulfilling your orders

3.2 Providing customer support and technical assistance

3.3 Sending order confirmations, shipping updates, and invoices

3.4 Responding to your inquiries and requests

3.5 Improving our website, products, and services

3.6 Sending product updates and marketing communications (with your consent)

3.7 Complying with legal and regulatory requirements

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information.

4.2 Your payment information is processed through secure bank transfer systems; we do not store full credit card details.

4.3 Access to your personal data is restricted to authorized personnel only.

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties.

We may share your information only with:

5.1 Shipping and logistics partners for order delivery purposes

5.2 Our trusted manufacturing partners (for production and quality control)

5.3 Professional advisors (legal, accounting, insurance)

5.4 Government authorities when required by law

All third parties are bound by confidentiality obligations.

6. Cookies and Tracking

6.1 Our website uses cookies to enhance your browsing experience.

6.2 You can control cookie settings through your browser.

6.3 Disabling cookies may affect some website functionality.

7. Your Rights

You have the right to:

7.1 Access the personal information we hold about you

7.2 Request correction of inaccurate information

7.3 Request deletion of your personal data (subject to legal requirements)

7.4 Opt-out of marketing communications at any time

7.5 Lodge a complaint with relevant data protection authorities

8. Data Retention

8.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

8.2 Order and transaction records are retained for at least 7 years for tax and legal purposes.

8.3 You may request deletion of your data at any time.

9. International Data Transfers

9.1 As an international business, your information may be transferred to and stored in countries outside your home country.

9.2 We ensure appropriate safeguards are in place for all international data transfers.

10. Contact Us